MICROSOFT® CRM
Microsoft ® Customer Relationship Management helps small
and medium-sized businesses build more profitable customer
relationships. Easy to deploy and use, it's accessible from
Microsoft Outlook and the Web and integrates with other
business systems.
Make well-informed decisions, improve sales effectiveness,
and provide superior customer service, resulting in more
profitable customer relationships. Easy to deploy and use,
Microsoft CRM is accessible from Microsoft Outlook and the
Web, integrates with other business systems, and scales as
your business grows.
Integrated Sales and Customer Service modules enable
employees to share information to improve sales success and
deliver consistent, efficient customer service. Sales and
customer service features include leads and opportunity
management, a complete view of customer history, automated
incident management, and a searchable knowledgebase. Microsoft
CRM also includes reporting tools for accurate forecasting and
measurement of business activity and employee performance.
Built using Microsoft .Net technologies, Microsoft CRM is easy
to deploy, customize, and use, accessible from Microsoft
Outlook and the Web, integrates with other business
applications and scales as your business grows.