MICROSOFT® CRM
Microsoft ® Customer Relationship Management helps small and medium-sized businesses build more profitable customer relationships. Easy to deploy and use, it's accessible from Microsoft Outlook and the Web and integrates with other business systems.
Make well-informed decisions, improve sales effectiveness, and provide superior customer service, resulting in more profitable customer relationships. Easy to deploy and use, Microsoft CRM is accessible from Microsoft Outlook and the Web, integrates with other business systems, and scales as your business grows.
Integrated Sales and Customer Service modules enable employees to share information to improve sales success and deliver consistent, efficient customer service. Sales and customer service features include leads and opportunity management, a complete view of customer history, automated incident management, and a searchable knowledgebase. Microsoft CRM also includes reporting tools for accurate forecasting and measurement of business activity and employee performance. Built using Microsoft .Net technologies, Microsoft CRM is easy to deploy, customize, and use, accessible from Microsoft Outlook and the Web, integrates with other business applications and scales as your business grows.