Today's hyper-growth organizations compete in global markets crowded with aggressive new competitors and non-traditional selling channels. To succeed in this environment, youl must make the most effective use of your selling resources.
SalesLogix Sales helps you to effectively manage all aspects of the sales cycle. It standardizes key sales functions by automating activities such as account and opportunity management, scheduling, forecasting, and reporting.
Integrating SalesLogix with your back-office systems gives your sales team a holistic customer view so they can have more meaningful interactions with customers andprospects - and close new business. Most importantly, SalesLogix is easy to use, so sales professionals have more time to do what they do best - sell.
And no matter how you sell - field sales, telesales, partner channels, or via the Web - or whether you work on a network, laptop, or wireless web device, SalesLogix delivers anytime, anywhere. Complete web integration and advanced remote synchronization keeps your sales team connected and informed.
Manage opportunities to sell more
With SalesLogix, you can easily manage multiple accounts and opportunities. Automatically distribute leads to sales professionals around the world, then let integrated sales processes guide them through proven selling methods.
Close the deal with advanced sales tools
Give your sales people everything they need to close the sale. Integrated, in-context web services provide sales reps account specific information real-time. SalesLogix even lets you store white papers, FAQs, marketing materials - whatever your team needs - in the Library for immediate reference.
Integrate with your back-office systems for direct access to printing, product specifications, and availability. You can even track competitive information to provide your sales team with the business intelligence to win the deal.
Forecast, report, react…intelligently
With SalesLogix, you'll always have information you can count on. Start by accessing what's in the pipeline, then analyze your sales efforts and use that knowledge to refine your strategy.
The graphical forecasting module lets you slice and dice data by account manager, region, or probability of close, for example. Then use integrated Seagate Crystal Reports™ to view close ratio, revenue by lead source - or any criteria you choose. SalesLogix lets you analyze trends and evaluate historical data to see what's working and change what's not.
Mobilize to make every sale
Keeping mobile sales professionals connected and "in the know" represents your greatest challenge. With SalesLogix, Anatol has on-the-spot access to the resources they need to close the sale. When they're online, the Web client provide a real-time link to their SalesLogix data. After working offline, the robust synchronization feature consolidates information quickly and easily. You can even access SalesLogix anytime, anywhere using wireless Web devices.
Capitalize on new selling opportunities, cost savings, and convenience by linking your eCommerce and traditional selling channels. SalesLogix Sales integrates completely with our eCommerce solutions to automate lead capture and routing, partner relationship management, product configuration, and order management.
> SALESLOGIX WEB
Leverage the Power of the Web
SalesLogix Web solutions provide a powerful deployment alternative to traditional client/server applications. Designed for businesses needing a web-based CRM solution with flexible financing options, SalesLogix Web solutions deliver resources and tools that drive sales performance and provide superior customer support. Easy to deploy, customize and use, SalesLogix Web solutions are practical and deliver low total cost of ownership.
Increase Productivity and Drive Results
The SalesLogix Sales Web Client helps your sales teams increase sales productivity and achieve results. And they'll do it all with our intuitive, easy-to-use interface.
- Manage account and contact information.
- Track opportunities from lead through close.
- Manage calendars and activities.
- Automatically distribute new leads to sales reps from your website.
- Store important reference materials in the Sales Library.
Tools and Resources for Selling
The SalesLogix Sales Web Client provides all the tools and resources needed to sell efficiently and effectively.
Use Mail Merge to send personalized faxes, letters or custom HTML e-mail messages to your customers and prospects. Create and manage groups, segmenting your customer data by account status, geography or opportunity size. Analyze your sales performance with integrated Crystal Reports® and use the knowledge to refine your sales strategy.
Plus, with our Advanced Outlook® Integration , you can send e-mail using Microsoft® Outlook - from within SalesLogix - and record it all to the SalesLogix account history.
SalesLogix WebTicket Energizes Product Support
To deliver superior customer support, SalesLogix WebTicket for Employees provides your support professionals with:
- Ticket management;
- An integrated knowledge base with powerful search capabilities;
- Visibility to defects and RMAs; and
- Management reports.
Designed for ease-of-use and rapid access to critical information, SalesLogix WebTicket enables support reps to find and quickly provide resolutions via the web, delivering beyond your customers' expectations and helping you exceed your support department's performance metrics.
> SALESLOGIX SUPPORT™
Help Customers Help Themselves
Reduce costs by empowering customers to find the solutions they need online - at their convenience. The powerful web knowledge base in SalesLogix puts the same intelligence used by your support team on your website - along with a search engine that simplifies the self-service experience with automatic FAQ and keyword highlighting.
Plus, with SalesLogix WebTicket, customers and employees around the world can submit new tickets, attach related files and update changes to existing tickets via the web.
Streamline Support Center Activities
With advanced problem tracking and resolution tools in SalesLogix, you can manage call and defect tracking, service contract renewals and return material authorizations (RMAs). Better yet, the power of SalesLogix Support can be further enhanced with Integrated Service Alerts , a version of SalesLogix KnowledgeSync . This powerful solution generates rules-based alerts you and your team can receive via phone, e-mail or pager when the situation demands.
Have Critical Information Ready When Customers Call
Your support reps will respond faster, and help reduce support costs, with the powerful SpeedSearch™ knowledge base. SpeedSearch™ quickly recalls call tickets, defects and standard problems and resolutions. Or reps can use a full-text search engine or access external files such as manuals, FAQ and white papers - all to help customers get what they need, when they need it.
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