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> Implementation

The difference between success and failure. That's implementation in a nutshell.

An IDC study of the financial impact of operational productivity projects such as proposal automation reveals that they are becoming woven into the fabric of corporate culture and garner between 51% and 500% ROI.

When things are done right...and for the right reasons, projects are successful and often have startling paybacks. But not all implementations work wonders.

There are no "off-the-shelf" solutions. There are too many variations in hardware and software configurations out there, too many collections of interacting programs and operating systems in modern organizations for a "shrink-wrapped" solution to work successfully without at least some degree of planning, analysis, installation and training being involved.

The IDC study shows that technology savings made up only about 7% of the return while productivity and business process enhancements made up 51% and 42% respectively, clear evidence that it is the complex projects that deliver results...the ones that require careful implementation.

Implementation has been one of our watch-words since we began in this business and one of the prime reason why so many of our clients have been with us a decade or longer. There are no easy solutions. Only those that are successful and those that fail. We focus on the processes and procedures that improve the chances for success and work hard to avoid those that lead to failure. Would you have it any other way?

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