There are many advantages of using us to do the different kinds of business-to-business teleservices campaigns on an "as needed" basis rather than bringing those functions in-house. It's more than just the cost of calling: it's also the management, auditing, staffing, recruiting, training, insuring, and on and on. We've spent years developing our efficiencies, and we've learned how to produce at optimum levels.

Quality, Award-Winning Service and Innovation

We are very proud of the fact that our peers in the industry have recognized us: TeleMarketing and Call Center Solutions magazine named us to its annual "Rising Stars" list not just once but three times, taking note of our emphasis on customer service and innovative ideas. That translates into better performance and results for our clients.

Low cost marketing

When considering the cost of an in-house program versus using ISSI, there is simply no comparison. The amount of savings per qualified call when using us is what keeps our clients coming back. Well-crafted business-to-business calling campaigns increase response rates significantly over other marketing methods.

Quality of Service

Our existence depends on providing high-quality service to our clients. Our employees are constantly trained and monitored to ensure professionalism and product knowledge.

Eliminate Expensive Staffing

This is usually a company's biggest expense. We can offset this expense by operating on the economics of scale. We use the same staff to provide services to a number of clients, thus distributing cost. You pay for only the actual time we spend on your teleservices campaign.

Increase Your Flexibility

We can begin your program on short notice. We're used to moving quickly when our clients needs us to act quickly to make-up shortfalls in circulation or sales. We have the ability to ramp-up quickly to help our clients meet end of month or end of quarter sales goals. An in-house program would require hiring and training.

Getting Started Together

When we start a program together, we need as much information as possible about your needs, expectations, and goals. We also need to learn about the product or service we will be discussing with your prospective customers. Please gather product/service fact sheets with features and benefits, any literature available, a sample of the product, history, order forms, and scripting (if available). The more we know, the better we can serve your campaign.

System Set-up.

If scripting is not available, we will work with you to create one. Once scripting is completed and agreed to by both parties, we can load the program into our computer system. The computer screens will be built to satisfy the data collection requirements that you've indicated.

Database Set-up.

We can receive your database electronically (E-Mail) or by floppy or CD-ROM. We use 'Access,' 'FoxPro,' and MS SQL as our database, and we will convert to those standards. We can receive files in most formats; however, a discussion may be needed with our technical staff prior to exporting. We prefer to have records with Names, Titles, Company Name, Addresses, and Phone Numbers.